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Freight Delivery Instructions
Please follow the following directions to ensure delivery of your order is correct and complete. If you have any questions when receiving your order please give us a call and we can walk you through the process.
1. Once your shipment is off-loaded count the number of boxes. Note that every 1570 model CBU comes in 2 boxes (1 large box with the unit and 1 smaller box with the pedestal)
Are there the correct number of boxes; YES / NO
If No; notify the driver, note the bill of lading, and call us immediately at 815-675-9313.
If Yes; continue to the next step.
2. Walk around and inspect the cardboard boxes for damage. If the cardboard box is ripped or crushed check the content of the box.
Is there damage to any of the products: YES / NO
If Yes; notify the driver, note the bill of lading, and call us immediately at 815-675-9313.
If No; continue to the next step.
3. If everything is correct you can sign for the shipment and your delivery is complete.
Freight deliveries differ greatly from standard UPS, FedEx, USPS, etc. It is your responsibility to notify the driver of any damage to the product BEFORE signing for the shipment.
Sample Delivery Receipt
Images of Shipments Leaving the Manufacturer