FAQ

General

Frequently Asked Questions
Where do the orders ship from?

In this industry all orders ship directly from the manufacturer. Products are too large and too expensive to ship twice making it impossible to stock items and maintain a competitive price.

Can I get a rush on my order?

Both Florence and Salsbury do not accept rush orders. All orders are processed on a first come first serve basis. No dealer can get them faster or cheaper than anyone else.

Can I order a custom design/style?

If there is a specific style needed or a general concept desired, there are endless options available. Contact us and we will design something with you.

Can I place an order for specialty items?
All special orders can be quoted at 1-800-977-2626 as well as info@uspostco.com. Lead times vary.

 

What is your availability for installation?

Installation is available for Northern & Central Illinois. Availability is between 5-7 business days from the day of request. Installations are done year round, weather permitting. Payment is required at time of request.

What is your warranty/return policy?

1-year limited warranty. 60 day return policy, please ship items to:
U.S. Post Company
2701 N. US Hwy. 12, Suite A
Spring Grove, IL 60081.